Our Service Fees
| Service Fees | Applies To | Code | Amount | 
|---|---|---|---|
| Online Air Transaction Fees | UK Domestic and International | Fees ◊ | Up to $75 | 
| (*per passenger, per ticket basis) | |||
| Online Hotel Transaction Service Fees | All Hotels | Fees ◊ | Up to $35 | 
| (per night, per room) | |||
| Online Car Rental Transaction Fees | All Car Rentals | Fees ◊ | Up to $40 | 
| (per rental) | |||
| Online Cruise Transaction Fees | All Cruises | Fees ◊ | Up to $200 | 
| (per passenger) | 
Service Fee Policy
General Fee Information
Service fees will be displayed in your local currency on the payment page, tailored to passenger types: adult, infant, child, senior, student, or military. These fees are generally non-refundable and may be subject to change without prior notice. Cancellations made within 24 hours of booking confirmation may qualify for a refund of transaction fees, but fees for cancellations made after 24 hours are non-refundable. You’ll only be charged the final total amount quoted by our agent.
Exclusions from Standard Service Fees
Certain bookings incur additional fees, including:
- Up to $37.50 per passenger for online holiday package bookings.
 - Up to $150 per passenger for online first-class or business-class flight bookings.
 - Up to $75 per passenger for open-jaw or multi-city itineraries.
 - Up to $30 per passenger in cities with high fraud rates.
 - Up to $41.25 per passenger for bookings with different dates or nearby airports.
 - Up to $150 per passenger for online cruise bookings.
 - Up to $75 per passenger for unaccompanied minor tickets.
 
Contact Center Booking Fees
Bookings made through our contact center may carry higher fees than online bookings, reflecting the complexity of international or multi-stop itineraries. A cost of $11.25 to $187.50 per passenger (or up to $93.75 for seniors) may apply.
Important Note
All listed service fees are subject to change without notice at any time. You will only pay the final quoted price, regardless of fee adjustments. Please review the total price carefully before confirming your reservation.
Additional Information
For full details on service and booking fees, refer to our terms and conditions.